Frequently asked questions
Here are clear answers about our nail care pen, pack options, and how ordering works through our retail partner. We keep things simple so you know exactly what to expect.
How does ordering work on this site?
When you select a pack on our site, the button takes you directly to our trusted retail partner. You complete your purchase through their secure checkout, and they prepare and ship the package straight to your door.
Do you run your own online store or warehouse?
No, we do not operate our own warehouse or checkout system. We focus on designing our nail care pen, while our retail partner handles inventory storage, payment processing, packing, and final delivery for every order.
When can I expect my order to arrive?
Delivery speeds and estimates are set by our retail partner during checkout based on your address. You will see their available shipping speeds and expected arrival dates before you confirm your purchase.
How do returns and refunds work?
Because our retail partner manages all orders, returns are handled through their online return desk. You can start a return or request assistance directly from your order history on their platform.
What is the difference between the 2-pack and 4-pack?
Both options contain the exact same brush-tip nail care pen. The 2-pack is ideal to try the pen or keep one at home and one in your bag, while the 4-pack offers extra pens to keep in multiple spots or share.
Can I use the pen over polish or acrylics?
Yes, you can use our pen while wearing nail polish, gels, or acrylics. Simply sweep the soft brush tip along the cuticles and the skin around the edges of your nails to keep them looking tidy and well-groomed.
Can I use the pen on both hands and feet?
Yes, the brush tip works well on both fingernails and toenails. It helps provide a neat, smooth-looking finish to cuticles and the surrounding skin wherever you choose to apply it.
Does this website charge my card for anything?
No, browsing our website is completely free. We do not sell products directly, collect payment details, or charge your card. All transactions take place solely on our retail partner's checkout page.