Get in touch with Orivelle
We are always glad to hear from you. If you have a question about our nail care pen, want to double-check details about a listing, or spotted something on our site that needs a fix, send us a note and we will reply as soon as we can.
What we can help you with
Reach out to us for anything related to how our pen works, how to use the brush tip for a neat and smooth-looking finish, or what comes in our 2-pack and 4-pack sets. We are also happy to hear feedback on our website, correct any typos you might come across, or clarify how our cosmetic pen fits into a simple daily routine for clean, tidy, well-groomed nails.
Orders, shipping, and returns
Because orders placed through our site buttons are handled directly by our retail partner, we do not run our own warehouse, process payments, or print shipping labels. We never see your card details, so we cannot update delivery addresses, track packages, or issue refunds ourselves. For any help with an existing purchase, please check your order confirmation email to contact the retail partner directly.
Where a letter finds us
- By email[email protected]
- By post111 Congress Ave, Suite 500, Austin, TX 78701
The street address receives letters only. There is no counter, nothing to try on site, and parcels sent there cannot be accepted.